User Input & Usability Can Make or Break Your Budget
Ever been forced to use a software product at work that made your job harder or more complicated? If the answer is yes, then one cause for this would be a lack of user research. When companies design and develop technology without doing research, they risk introducing software that makes employees’ jobs more challenging, minimizing their profits and introducing bottlenecks in their processes.
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The Foundation of the User-Centered Design (UCD) process.